The Rise of Shoppertainment in Asia’s Livestreaming Landscape

Khun Than

11/5/2024

person browsing on white monitor
person browsing on white monitor

The concept of “shoppertainment” has taken Asia by storm, transforming the way consumers engage with brands online. Coined by TikTok, shoppertainment merges shopping with entertainment, delivering immersive, interactive experiences that appeal to digital natives and casual shoppers alike. Through livestreaming and TikTok marketing, brands are leveraging this trend to foster authentic, memorable connections with their audiences and drive real-time purchases. In markets like Indonesia, Vietnam, and Thailand, shoppertainment is rapidly reshaping the e-commerce landscape, reflecting a powerful shift in consumer preferences across Asia.

Shoppertainment: A New Era of Digital Commerce

Shoppertainment is all about blending content with commerce in a way that entertains and informs. Rather than traditional advertising, this approach invites consumers to participate in real-time, often with livestreams hosted by influencers, celebrities, or even the brands themselves. These sessions offer product demos, reviews, and Q&A opportunities, making shopping an engaging activity rather than a passive experience. According to a study by TikTok and Boston Consulting Group, the shoppertainment market in the Asia-Pacific region could reach a staggering $1 trillion by 2025, driven largely by countries with high mobile penetration and social media engagement, such as Indonesia, Thailand, and Vietnam.

The Power of Livestreaming in Driving Sales

Livestreaming plays a pivotal role in shoppertainment. Platforms like TikTok, Instagram, and regional e-commerce giants like Shopee and Lazada have introduced in-app features that allow brands to integrate shopping directly into live sessions. This functionality has proven successful in China and has spread across Asia, where consumers have readily embraced livestreaming. Indonesia, for instance, leads this wave, with influencers and sellers using livestreaming to engage millions of viewers and facilitate instant purchases. In one major campaign, TikTok collaborated with a Vietnam KOL, leading to an astonishing 283 million video views and a 30% increase in sales on Shopee.

Livestreaming shoppertainment has become a powerful tool for brands, especially during shopping festivals and mega-sales days like 11.11, when products can sell out within seconds. These events are now key performance indicators for businesses, highlighting the significance of live commerce in a competitive digital economy.

Why Shoppertainment Resonates with Asian Consumers

One of the main reasons shoppertainment is thriving in Asia is the region’s unique consumer behavior. Shoppers in countries like Indonesia, Vietnam, and Thailand increasingly favor interactive, video-based content over static images or text-heavy websites. This aligns with the “discoverability” nature of platforms like TikTok, where users are inspired by viral challenges, influencer collaborations, and brand-led livestreams to make unplanned purchases. TikTok’s data reveals that around 81% of consumers in the Asia-Pacific are swayed by entertaining content when making purchasing decisions.

The appeal lies in authenticity and relatability. Unlike traditional e-commerce, shoppertainment emphasizes genuine product use, often by relatable local influencers or personalities who resonate with the audience. This creates a sense of trust and connection, making the shopping experience feel personalized. In fact, nearly 47% of consumers surveyed in Southeast Asia stated that they valued authenticity in online brand interactions, further underscoring why shoppertainment is so effective.

Examples of Successful Shoppertainment Campaigns in Asia

Global and local brands alike have tapped into shoppertainment to boost engagement and sales in Asia. Garnier, for instance, launched a successful campaign in Vietnam, enlisting popular Gen Z influencer Amee to promote a new skincare product. The campaign, centered on a music challenge and interactive content, garnered millions of views and drove significant sales on the Shopee platform. Similarly, TikTok’s livestream campaigns in Thailand have shown exceptional engagement, especially in categories like beauty, fashion, and electronics.

Another example comes from Indonesia, where the integration of livestreaming and e-commerce has reached impressive heights. Despite government restrictions on social commerce, TikTok has maintained a dominant presence by leveraging influencers and short-form content to keep audiences engaged. In Indonesia alone, TikTok reportedly has over 125 million unique users, a vast audience ripe for shoppertainment campaigns.

What’s Next for Shoppertainment in Asia?

As shoppertainment gains traction across Asia, brands are continuously refining their strategies to capitalize on this opportunity. Future growth is likely to be driven by further integration of artificial intelligence and augmented reality, enhancing the shopping experience even more. For instance, AI-generated influencers and real-time AR try-ons are poised to make product interactions even more immersive. Additionally, localized content that aligns with cultural nuances will play a crucial role, as brands seek to build deeper connections with consumers outside major urban centers.

With Asia as a testbed, shoppertainment is redefining e-commerce globally. In a digitally connected world, where consumers spend over six hours online daily, brands that can captivate and entertain will set the standard for the next wave of e-commerce. For businesses looking to break into Asian markets, shoppertainment offers an unparalleled opportunity to blend storytelling with sales, turning online shopping into an interactive journey.

Conclusion

In conclusion, the rise of shoppertainment and livestreaming in Asia is transforming the e-commerce landscape. By merging entertainment with commerce, brands can create a compelling experience that resonates with today’s consumers, making it clear that shoppertainment is more than a trend—it’s the future of digital retail in Asia.